Request a payment extension

Request a payment extension online

If you are finding it difficult to pay your water bill by the due date you can request a payment extension using the below form. 

You will be notified of acceptance of the extension by a member of our team. 

Your contact details
Property details

Experiencing financial hardship?

If you are experiencing serious financial hardship, please contact us. We can offer assistance to those customers who are struggling to manage their water bill, such as an extended payment plan to help you pay your bill in instalments.

Call us keyboard_backspace