Your bill

Everything you need to know about your bill is explained here

Your payment options

Explore our different bill payment options, including setting up a direct debit.

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Refund Request

If you have overpaid a water bill or if you have a credit on your account then you can request a refund from us using our online refund request

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Switch to e-bills

Save paper and save time - get your bills direct to your inbox.

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Why is my bill high?

There are many factors that can influence your water bill. If your bill seems higher than expected, or you would like it to be lower there are some things to consider.

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