Billing & accounts

Everything you need to know about managing your water account

Your bill

Make a payment, request a refund & more

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Financial assistance and rebates

Whether you need support paying your bill or assistance with managing your payments, we understand and are here to help.

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Buying, Selling & Moving?

Everything you need to know in relation to your water account.

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Fees & Charges

View our current fees & charges

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Update your details

Ensure your details are kept up to date via our easy online form

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Pensioner rebate

Apply online for a pensioner rebate

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Experiencing financial hardship?

If you are experiencing serious financial hardship, please contact us. We can offer assistance to those customers who are struggling to manage their water bill, such as an extended payment plan to help you pay your bill in instalments.

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