Refund Request

You can request a refund online if you have accidentally overpaid your account or if you are in credit.

If you have overpaid or have a credit on your account complete this form to have the money refunded.

If your account is in credit due to a payment plan you may be paying too much. Please contact us to review your payment plan.

Refunds are usually process within 14 days and can only be paid to a nominated bank account of the property owner.

Refund Request

Your details

Title

First Name *

Last Name *

Phone *

Email address

Are you an owner of the property? *

Yes
No

Property and account details

Property Address *

Suburb *

Postcode *

Account Number

Refund details

Refund amount *

Bank details

BSB Number *

Account Name *

Bank Account Number *

Consent

Any personal information that you provide on this form will be used strictly in accordance with the purpose for which it is intended. The provision of this information is deemed to be voluntary. Riverina Water maintains strict control over the use and disclosure of personal information in line with our Privacy Management Plan 2020 and document management guidelines. *

I understand