Eligible pensioners and concession card holders may be eligible to apply for a discount on their water bill
If you hold a Pensioner Concession Card or Department of Veteran's Affairs Gold Card, you may be eligible to a pension rebate on the access charge portion of your water account.
Pensioner Concession Cards are issued by Centrelink to those receiving an Age Pension, Disability Support Pension or Carer benefit.
A Gold Card is issued to veterans of the Australian Defence Force (ADF) who: are aged 70 years or over, and have qualifying service under section 7A of the Veterans Entitlements Act 1986 (VEA).
Frequently Asked Questions
Yes, the rebate only applies to the property a pensioner owns and occupies. If you are a tenant unfortunately you are unable to claim the rebate.
The rebate only applies to the property a pensioner occupies. You will not be eligible for the rebate on any additional properties.
No. It is important for customers who receive the rebate to contact us if there is a change in situations so that your pension rebate can be reapplied.
Yes. It is important for customers who receive the rebate to contact us if there is a change in situations so that your pension rebate can be reapplied.